We’re in this thing together. The actions individual members take can have a big impact on our system as a whole. That’s why all TEARcloud users must follow the TEAR SMTP terms. If you violate this policy, we may suspend or terminate your SMTP service or whole account.
Please don’t use TEAR SMTP to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:
Emails offering to sell illegal goods or services
Emails that violate CAN-SPAM Laws
Pornography/sexually explicit content
Phishing emails of ANY sort
We work hard to maintain the positive reputation of our system, but we count on our customers to pitch in too. You may not:
Send Spam. Spam can be in the form of bulk emails or one to one commercial emails. For bulk emails we use the definition by Spamhaus, in short “unsolicited bulk email.” For single commercial emails, we define spam as any message that violates CAN SPAM law.
You must be able to point to an opt-in form or show other evidence of consent for bulk email.
Put into your Email or Account any material that wasn’t created by you, provided for you to use, or that would violate anyone’s rights. That includes text, photos, graphics, and other content.
Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information on the Website or in any Emails created or sent using our Service.
Share your password.
Decipher, decompile, disassemble, or reverse engineer any of the software on our Website, or in any way used or downloaded from the Website.
Use any of the software on our Website, or downloaded from the Website, to create a competing product.
Set up multiple accounts for any person or entity in order to send similar content, unless you’re part of a franchise or agency.
Import or incorporate any of this information into any lists, emails or uploads to our servers: Social Security numbers, passwords, security credentials, or sensitive personal information.
Send email that will be delivered to recipients as text, SMS, or MMS messages unless using a feature designed for that purpose.
Upload or send to purchased, rented, third-party, co-reg, publicly available data, or partner lists of any kind.
Host images on our servers for any purpose other than for use in your email campaigns.
Host content on our servers for any purpose other than to send email campaigns.
Delete, bulk unsubscribe, or otherwise modify your list in order to avoid our billing thresholds.
Spam and Best Practices
As an email service provider, we feel it’s our responsibility to be extra vigilant about preventing spam-related abuse. It’s also in our best interest to keep the system clean, because our reputation and deliverability depend on it. For that reason we provide, and may update from time to time, articles outlining sending best practices on our blog. You may only use TEAR SMTP in accordance with these best practices, and we may suspend or terminate your account if you violate them.
Thanks for taking the time to read our TEAR SMTP terms.
Updated November 28, 2017
11/15/2017 1:56:23 PM